PDPA Notice (พระราชบัญญัติคุ้มครองข้อมูลส่วนบุคคล)

Last updated: 1 September 2026

Data controller

The data controller for personal data collected through this website and our ordering channels is Manha Cloud Kitchen & Catering, Silom, Bang Rak, Bangkok 10500, Thailand. Contact: hello@manha.co.th · 064-491-3230.

Personal data we process

  • Identity & contact: name, phone number, email address
  • Delivery data: address or table number, delivery notes
  • Transaction data: order contents, totals, PromptPay slips you upload
  • Technical data: session identifier needed to keep the ordering process working

Purposes and legal bases

Under the PDPA we process your data only with a lawful basis:

  • Contract — preparing, cooking, delivering and supporting your order.
  • Legal obligation — keeping accounting and tax records as Thai law requires.
  • Legitimate interests — preventing fraudulent payments, securing our systems, improving the service with aggregated statistics.
  • Consent — only where you have actively agreed (for example, optional notifications). You may withdraw consent at any time.

Retention

Order and delivery data: up to 12 months, then deleted or anonymised. Accounting records and payment slips: as long as Thai tax law requires. Profile data: until you request deletion. Session cookies: for the duration of your visit or sign-in only.

Your rights under the PDPA

You have the right to:

  • Access the personal data we hold about you and receive a copy (portability)
  • Ask for correction of inaccurate data
  • Ask for deletion of data we no longer need
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Personal Data Protection Committee

Send requests to hello@manha.co.th. We verify your identity where needed and respond within 30 days.

No selling, no ad tracking

We never sell personal data. This website runs no third-party advertising or profiling trackers. Data is shared only with service providers who process it on our instruction (hosting) and with delivery staff strictly for completing your order.

This notice is part of our Privacy Policy and Terms of Service.